Off Grid

Privacy Policy

Last Updated: April 29, 2026

Off Grid ("we," "us," or "our") is a queer wellness community dedicated to creating spaces where people can gather and thrive differently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our community, website, events, and communications.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Data: Information you provide when registering for events or joining our community, including any profile preferences.
  • Communication Data: Records of your interactions with our emails, text messages, and other communications.
  • Event Data: Registration details, attendance records, dietary preferences, accessibility needs, and emergency contact information provided for events.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and referring URLs.
  • Payment Data: Payment details processed through our third-party payment processors (we do not store full payment card information).

How We Use Your Information

We use the information we collect to operate and grow our community, including to communicate with you about events and programming, send newsletters and updates via email through Mailchimp, deliver text message updates and alerts through SimpleTexting, manage event registration and ticketing through Luma, personalize your community experience, process transactions and send related information, respond to your inquiries, and comply with legal obligations.

Third-Party Services

We use the following third-party services to operate our community. Each service has its own privacy practices:

Mailchimp (Intuit) — We use Mailchimp to manage our email subscriber list and send newsletters, event announcements, and community updates. When you subscribe to our emails, your email address and name are stored on Mailchimp's servers. You can unsubscribe at any time using the link in any email. Mailchimp's privacy policy is available at intuit.com/privacy/statement.

SimpleTexting — We use SimpleTexting to send SMS/text message communications, including event reminders, community updates, and time-sensitive announcements. When you opt in to text messages, your phone number is stored by SimpleTexting. You can opt out at any time by replying STOP to any message. Standard message and data rates may apply. SimpleTexting's privacy policy is available at simpletexting.com/privacy-policy.

Luma — We use Luma to manage event registration, ticketing, and event-related communications. When you register for an Off Grid event, your registration information is processed and stored by Luma. Luma's privacy policy is available at lu.ma/legal/privacy-policy.

Cookies and Tracking

Our website and third-party services may use cookies, pixels, and similar tracking technologies to analyze site traffic, remember preferences, and measure the effectiveness of our communications. You can control cookie preferences through your browser settings.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with our third-party service providers (Mailchimp, SimpleTexting, Luma, and others) solely to operate our community and deliver services. We may also disclose information if required by law or to protect the safety of our community members.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, opt out of marketing communications, and withdraw consent at any time. To exercise any of these rights, please contact us at the email below.

Children's Privacy

Our community and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a child, we will delete it promptly.

Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@gooffgrid.co.

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